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Who is Valex 

Leaders in Technology & Innovation
Delivering world-class solutions in software, cloud, and artificial intelligence.
Valex is where innovation finds its home.

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Dedicated Servers

Full control, reliability, and unmatched security.

120+ Cloud Systems

Covering 99% of business sectors.

Global Reach

Trusted by 4,000+ clients worldwide.

Innovation First

Pioneering digital platforms since 2009.

Latest Articles

The latest articles from our blog, you can browse more

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Our Systems

We do not build simple software; we build advanced Cloud ERP Ecosystems. Far superior to legacy ERPs, our solutions are instantly synced, endlessly scalable, and beautifully intuitive. Explore our massive portfolio.

Padel Cloud

Padel Cloud
System Type
Padel Cloud

Padel Cloud is Valex’s specialized cloud solution for padel courts and sports club management, designed to help businesses operate with gr... More Details

Farm Cloud

Farm Cloud
System Type
Farm Cloud

Farm Cloud is Valex’s specialized cloud solution for managing farms, falcons, camels, and equestrian centers, designed to help businesses ... More Details

Tailor Cloud

Tailor Cloud
System Type
Tailor Cloud

Tailor Cloud is Valex’s specialized cloud solution for tailoring businesses, designed to help shops operate with greater accuracy, efficienc... More Details

Showroom Cloud

Showroom Cloud
System Type
Job title or description

Showroom Cloud is Valex’s specialized enterprise solution for car showroom management, designed to help businesses operate with greater effi... More Details

Mobile Store Cloud Management System

Mobile Store Cloud Management System
System Type
Mobile Store Cloud Management System

Mobile Store Cloud Management System is Valex’s specialized cloud solution for mobile phone retail businesses, designed to help stores ope... More Details

Pharmacy Cloud System

Pharmacy Cloud System
System Type
Pharmacy Cloud System

Pharmacy Cloud is Valex’s professional cloud ERP solution for pharmacy management, designed to help pharmacies operate with greater accura... More Details

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Frequently asked questions

Find clear answers to common questions and past inquiries, Clear answers to common curiosities.

Valex provides POS, ERP, Cloud, E-Commerce, Web & Mobile Applications, and WhatsApp Marketing systems. Fees depend on your selected package, additional branches, system add-ons, and annual renewals. Mandatory fees include system licenses and cloud server subscriptions; optional fees cover technical support extensions or extra staff training. All prices are transparent and clearly documented in the contract.
Yes. Adding new branches has a defined fee, while adding users depends on roles and system modules assigned. All additions are integrated, automated, and maintain reporting and data accuracy. Optional training for staff is billed separately.
ou can request support by: Contacting Support: Reach out via our support email or phone number provided in your contract. Using the Support Portal: Log in to your Valex account and submit a support ticket detailing your issue.
Remote & On-Site Support: Assistance via phone, email, or on-site visits to resolve technical issues promptly. Staff Training: Training sessions for cashiers, supervisors, managers, and system owners to ensure efficient system usage. System Maintenance: Regular updates and troubleshooting to maintain optimal system performance.
No. Valex cannot access your system without explicit permission. Clients control the “Support Account” settings. Admin access is always protected and can be revoked immediately after support sessions.
If licenses are not renewed within 30 days of expiration, the system license is permanently deleted. Data recovery is not possible. Late renewal incurs additional fees. Valex ensures transparency in all renewal processes.
Valex Care is an annual extended warranty covering all supplied devices, including maintenance, repairs, and replacements. Standard warranties cover hardware per the contract. Devices installed in kitchens or from third parties are not covered unless specified. System uptime is guaranteed, except during updates or force majeure events.
Once your contract is signed, Valex ensures a smooth system handover within 2 working days. Hardware installation is completed within 5 working days. You receive an admin account with full access. Our team provides initial guidance, ensuring your ERP, POS, E-Commerce, or mobile application is ready to operate seamlessly.
After-sales services are included in your contract Free. However, additional charges may apply for: Emergency On-Site Visits: Visits outside regular business hours or in remote areas. Extended Training Sessions: Additional training beyond the standard package.
Absolutely. Valex systems are fully scalable. Upgrades to higher plans or adding modules (like inventory, HR, accounting, or marketing) are straightforward. Integration is automatic, keeping all system components synchronized, and all features remain functional.
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Testimonials

We are proud of our customers testimonials, which reflect their satisfaction with our services.

Abdellah

Honestly, Valex Programming is one of the most professional companies I’ve ever dealt with. It may be the only company that truly provides a fully integrated system for managing veterinary services, whether for clinics or pharmacies. The system is user-friendly, well-organized, and very efficient. Their technical support is extremely fast and available 24/7—they never fall short. Even when it came to additional customizations, they were incredibly helpful and delivered more than what was expected, truly raising our standards. After years of experience in the veterinary services field, I can confidently say that no company in Qatar offers services like theirs. The system covers everything—from the moment a client walks in, to accounting and the medical side—all seamlessly integrated and highly professional. Thank you, Valex team. Truly outstanding work.

Sonnie

It’s very efficient, easy to use and helps make work faster and more organized. It is a good improvement and supports better daily operations

Ahmad

Valex Pro's after-sales support is exceptional. The team quickly resolves system issues, ensuring smooth operations. Training sessions were comprehensive and empowered our staff.

Nasser

Valex Pro’s after-sales service is unmatched. The team ensures our systems remain updated, secure, and fully operational. Truly a 5-star experience.

Abdalla

Very respectful customer service. Professional 👌

Nayef

We’ve been using the system from Valex Programming for our women’s accessories shop for a while now, and we noticed a huge difference from day one. The system is very easy to use and makes it simple to track sales, inventory, and products clearly without any complexity. Their technical support is excellent—always available and quick to respond to any question or issue, no matter how small. After some time using the system, all our operations became faster and much more efficient, and we gained full visibility over every detail of the shop. Valex truly transformed the way we manage our business for the better. Honestly, I highly recommend everyone to try their system and see the difference themselves. Their service is genuinely professional, and their 24/7 support is outstanding without ever getting tired.

Mohamed amin

Best company and best technical team

Hameez Ahamed

I’m Hameez Ahmed, working as an accountant and currently using the Valex Pro Retail Cloud System. I’m very satisfied with both the system and the after-sales support. Their response time is excellent, they assist within minutes and help me a lot whenever I face any issues. Overall, the system helps me greatly with reporting, bookkeeping, and digital documentation. I truly enjoy working with this system, and the after-sales service is outstanding. Highly recommended.

Fatima

The support team at Valex Pro is always responsive and proactive. Their guidance in system maintenance has kept our business running flawlessly.

Ahmad

Fast service and response and a system that makes your entire work life easier. Thanks to all the staff.

Our Partners

Long term partnerships with leading local and international companies

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